Gadzira Professional Automated Attendant Script

Bhizimisi Etiquette yeAkasika Vakasvikirwa

Muranda wako wekombiyuta arikukwazisa pamabhizimisi ako telephone system ndiyo chinhu chekutanga vatengi vako uye shamwari dzebhizimisi dzichanzwa pavanodana kambani yenyu. Kwekutanga nguva vanofonera , iwe unongova nemukana mumwechete wekuita zvakanaka maonero ekutanga, uye iyo ichava mushandi wako akazvigadzirira. Kune vanhu vanodana kambani yenyu nguva dzose, iwe unoda kuita kuti mushandi wako wekugadzirisa unoshanda zvakakwana sezvinobvira kuitira kuti varege kupedza nguva yekuteerera script yako yose yakagadzirirwa nguva dzose pavanenge vachidana.

Nzira yekukurumidza uye yakajeka yekugadzirisa nekunyora maitiro akazvigadzirirwa ehurongwa hwefoni yako ndeyokunyora script purogiramu yekugadzira izwi. Sarudza munhu kuti anyore script ane izwi rune ushamwari, anogona kutaura pasina kudonha kana kusazeza uye anogona kududzira uye kusarudza rimwe nerimwe shoko uye achinyora zvakajeka.

Automated Attendant Kukwazisa

Chikamu chekutanga chekanyorwa chichava kukwazisa. Iko mukana wako wekupa kambani yako kune vako vanoidza uye nekutaura kuvabvumira ivo mukambani yenyu.

Automated Attendant Kukwazisa

• Tanga nekutenda kwekushevedzera kwavo kana bhizinesi
• Ivai nehanya kwenguva shomanana saka vanodzokorora vanodzoka havanonoki nguva dzose pavanodana
• Shandisai tagline yako, shanduro yekambani uye webhusainzi zita, kana zvose kana iwe unazvo.

Automated Mushandi Kukwazisa Don't

• Usashandisa zvinopfuura mitsara miviri kana mitatu kuti ukwazise vatori vako
• Usasimudzira webhusaiti yako kana isina chinhu chakanaka chaunopa kune vatengi vako

• Usaita shanduro kana kutarisa chete kuti uzadze kukwazisa.

Automated Mutariri Options

Chikamu chinonyanya kukosha chemugadziri anoshanda ari kupa zvinoshandiswa nevatori vako kuti vasarudze kusvika kune munhu wavanoda kutaura naye. Kune mhando mbiri dzevatambi: (1) vanhu vasina kujaira nekambani yenyu uye vachada kutungamirirwa uye (2) vanofonera vanoziva chaizvo avo vanoda kutaura uye vanoziva kuwedzera kwavo.

Automated Mutariri Options Do's

• Shandisa zvasarudzo zvinowanzogamuchirwa. Somuenzaniso, "Shandisa zero yeReceiist," "Shandisai pikisi yepaundi kuti udzokere kumenyu yapfuura."
• Taurira vatori vako nokukurumidza sezvinobvira apo vanogona kudhonza kuwedzera kwepati yavo kana vakatozviziva.
• Ita kuti vatori vako vazive mberi mberi kana mishonga yako yakasarudzwa yakashandurwa munguva ichangopfuura. Bvisa chiziviso ichi mushure memavhiki matatu.
• Itai kuti inonyanya kutaurwa isarudzo dzinoshandiswa kutanga.
• Ipa rondedzero yesarudzo usati wapa nhamba yekutsvaga. Semuenzaniso, "Kutengesa Vatengesi, pedza '5'."
• Chengetedza hurongwa hwemagadzirirwo ehurongwa hwemakachengetedzwa ezvakakosha zve menu (semuenzaniso, zvikwata zvose zvinotanga nenhamba "8" uye naizvozvo "8" hazvigone kushandiswa sekunyorera menyu).

Automated Mutariri Zvimwe Zvaungaita

• Usati "Ndapota" musati mauya nezvose zvinosarudzwa (semuenzaniso, "Ndapota shandisai 1 kuti ... Ndapota shandisai 2 kuti ... Ndapota shandisai 3 kuti ..." nezvimwewo)
• Usaisa zvinopfuura zvisarudzo zvitanhatu panguva. Kana uine zvitanhatu zvingasarudzwa, tanga ma-multi-tiered menu structure. Somuenzaniso, "Nezvokutengeserana uye zvekushumira, shandisa 5."
• Usafunga kuti munhu wose ane touchtone foni. Kana sarudzo yemenyu isasarudzwa mukati memaminitsi matatu ekuguma kwekwazisa, taurai muchengeti kumubati wekutambira.

Sample Automated Attendant Scripts

• Ndinokutendai nekushevedza Operations Tech Company, uko "Technology nebhizimisi pamwe chete." Kana iwe uchiziva kuwedzera kwepato rako, unogona kuidhonza chero nguva. Kana zvisina kudaro, sarudza kubva pane chimwe chezvinhu zvinotevera. Nokuda Kwevashambadziri, shandisa '1'. For Technical Support, press '2'. Kwemazuva ose ebhizimisi redu, press '3'. Nokuda kwekuverenga, shandisa '4'. Pamusoro pekutenga, shandisa '5'. Kuti uwane nzvimbo pedyo newe, tapota '6'. Kana zvisina kudaro, shandisa '0' kuti muwane vagamuchiri kana kuti mugare pamutsara uye mumwe munhu achakubatsira munguva pfupi.
• Kugamuchirwa kuThe Operations Tech Company. Kuti uongorore chiitiko chenhoroondo yako, tishanyirei pawebhu. Kana iwe uchiziva kuwedzerwa kwemunhu, iwe unogona kuidhonza chero nguva. Nokuda kwekambani yekunyora, shandisa '1'. Kana iwe uchiziva kuwedzerwa kwemunhu, iwe unogona kuidhonza chero nguva. Nokuda kwekambani yekunyora, shandisa '1'. For Technical Support, press '2'. Nokuda Kwevashambadziri, shandisa '3'. Nekutengesa neMakambani, press '4'. Kana iwe uchida kutaura neanoparidzirwa, chengetedza '0' kana kuti ugare pamutsara uye mumwe wevashandi vedu vane ushamwari achakubatsira iwe. Ndinokutendai nekushevedza Operations Tech Company, uko "Technology nebhizimisi pamwe chete."

Pashure peawa, Weekend & Holiday Shutdown Automated Attendant Greeting

Kana bhizimisi rako rinopedza mushure meimwe nguva kana pakupera kwevhiki uye hapana munhu angapindura kana kubatsira vasaidza, ita kuti mushure memaawa masikati vashandi vamukwazisa. Taurira vatenzi vako mberi kuti bhizinesi ravharwa uye vakukumbira kuti vadzokere kumagumo. Uyewo, shandisa nguva yako yekushanda.

Sample Automated Attendant Pashure-Maawa / Weekend Script

• Ndinokutendai nekushevedza Operations Tech Company. Isu takavharwa. Isu tinosununguka kubva 9 am kusvika 10:00 masikati kusvika Muvhuro, uye 10 am kusvika masikati neMugovera, Central Standard Time. Kana iwe uchiziva kuwedzera kwepato rako, unogona kuidhonza chero nguva. Kana zvisina kudaro, tapota fonai zvakare munguva yemabhizimisi edu ose kuitira kuti tikwanise kukubatsira. Ndinokutendai nekushevedza Operations Tech Company, uko "Technology nebhizimisi pamwe chete." Sara mushe.
• Ndinokutendai nekushevedza Operations Tech Company. Isu takavharwa. Kana iyi iri mamiriro ezvinhu akaoma, tapota tumirai kupindura kwedu kushanda pa 585-555-1234. Kana iwe uchiziva kuwedzera kwepato rako, unogona kuidhonza chero nguva. Kana iwe uine kambani nesu, unogona kutarisa maonero ako maawa makumi maviri nemasere mazuva manomwe pavhiki pa www.operationstech.about.com. Nguva yedu yekutengeserana yebhizimusi inobva 9am kusvika muna5: 00 Muvhuro kusvika Chishanu, uye 10 am kusvika masikati neMugovera, Central Standard Time. Kana zvisina kudaro, tapota fonai zvakare munguva yemabhizimisi edu ose kuitira kuti tikwanise kukubatsira. Ndinokutendai nekushevedza Operations Tech Company, uko "Technology nebhizimisi pamwe chete." Kuti udzokorore iyi mharidzo, shandisa kiyi pound. {3 wechipiri pause} Goodbye.

Nguva Yenguva Yakagadzirira Mushumiri Kurumbidzwa

Kukurudzira kambani yako yemazuva emakambani kana kuti kuwedzera kukukwa kwemwaka kwakakosha kune vose vanofonera, iwe ungada kufanidza kukwazisa kwako kumushandi kwenguva yakareba. Shandisa izvi zvishoma uye chete kana zvinoratidza mweya wekambani yako. Semuenzaniso, kukwazisa kwemazororo emwaka, uchida kuti vatori vako vafadze uye kubudirira muNyika Idzva hazvizove zvakakodzera boka rekuunganidza.

• Iwe wakasvika kuThe Operations Tech Company. Kubva "kumhuri yedu" kune "mhuri yako," tinoda kukuda iwe nguva yezororo inofadza uye Gore rakanaka rinobudirira. Kana iwe uchiziva kuwedzera kwepati yako, unogona ...
• Ndinokutendai nekushevedza Operations Tech Company. Bvunza basa rako rebasa rekutarisa pamusoro pe 4th of July rekudzikinura pane zvose zvinoshandiswa nemashandi. Kana iwe uchiziva kuwedzera kwepati yako, unogona ...

Kudzokorora uye Kuedza

Usati wanyora script yako yekuzvidzivirira, ita munhu wawakasarudza kuiverenga kuridzokorora kakawanda pamberi pako. Shandisa izvi kuti uite zvakanaka kutumira matanhi uye annunciation. Mushure mekunge mvumo itsva yakanyorwa, tumira foni yako pakarepo kuona chekurekora kwekanganiso uye ona kuti zvose zvasarudzwa zvinoshanda basa sezvazvakatarisirwa.