Business Email Etiquette

Maererano nemushumo wekupedzisira wekambani yekutsvakurudza makambani, email inoramba ichienda-kuumbwa kwekukurukurirana munyika yebhizimisi. Muna 2013, mabhizimisi e-bhizinesi ebhizimisi akawana mabhodhi ema mail 929 mamiriyoni. Iyi nhamba inotarisirwa kukura pamwero wekuwedzera wegore negore inenge 5% pamakore mana anotevera, uye inosvika kudarika 1,1 mabhiriyoni pakupera kwe 2017. Mushumo unoenderera mberi unotaura kuti nhamba yose yenhoroondo dze email pasi rose inotarisirwa kuwedzera kubva inenge mabhiriyoni 3.9 mabhizimisi muna 2013 kusvika kune mabhiyoni mazana mabhiriyoni 4,9 ekupera kwe 2017.

Izvi zvinomirira chiyero chekuwedzera kwegore gore rinenge 6% pamakore mana anotevera.

Chinonyanya kukosha ndechekuti imeyeri yava ndiyo nzira yakasarudzwa yekutengeserana kwebhizimisi uye izvi zvinoramba zvichikura. Unyanzvi hutsva hwakadai semafambisi ema-mail ebhizimisi rebhizimusi, kunyanya Google Apps uye Microsoft Office 365, zvinotarisirwa kukurumidza kukurumidza kupfuura makore mana anotevera.

Emails anogona kutumirwa kubva kumafoni , maTetet, nemamwe mafaira efoni. Kunyange zvazvo izvi zviri nyore, zvinouya nemafungiro ekuva akazara nehutano hwehupenyu hwekukurukurirana. Mobile mafaira akachinja nzira yatinokurukura nayo mubhizinesi nekuti vanotibvumira kuti tibvumirane kukurukura nevatengi vedu, vashandi pamwe nevashandi. Zvisinei, nokuti zvinyorwa zvebhizimisi rebhizimisi hazvina zvipfeko, zviri nyore kune anogamuchira email kuti asanzwisise chinangwa chemashoko. Kuti udzivise izvi zvisingabatsiri, mhizha dzebhizimisi dzinofanirwa kunge dzakagadziriswa uye kusvika pakuita sebhizinesi dzebhizimisi are.

Yeuka kuti makumi emakumi emakore adarika, nzira chete yekukurukura mukunyora nemutengi; mutengesi kana mushandi aive achishandisa tsamba yakanyorwa. Tsamba yakanyorwa yakada kutevera zvose zvakakosha uye zvakakodzera zvekunyora kwakanyorwa. Kana isina kutumirwa mune envelopu yakabhadharwa kutumira, yakave yakatumirwa nefeksi.

Chero tsamba yacho yakatumirwa kana kutumirwa nefeksi, iyo inomirira mutauriri wepamutemo unobata "wakanyora".

Izvi ndizvo zvakare nemamwe maimeri ekutumirwa: inosungirirana zviri pamutemo nokuti inonyorwa. Ikoko hakugoni kuva nekutinhira apo bhizinesi rinotaura nekunyorera. Kuti zvivepo, kubudiswa kwemeyili kunofanira kugara kuchienderana nemirayiridzo yakafanana nemitemo yekunyora tsamba yezvenyanzvi. Period.

Kunyora email yebhizimisi yakasiyana zvakanyanya pane kunyora rugwaro kana Instant Message (IM). Iyi nzira yekukurukurirana yakagadzirirwa kukurumidza uye kusinganzwisisi bhenji pakati pevamwe shamwari. Nokudaro, mutauro wemagwaro uye maMI anosanganisira mazwi ake akadai saLOL, ROFL, uye mamwe akawanda anogamuchirwa nehurukuro neshamwari asi asina nzvimbo mune email yebhizimisi rebhizimisi.

Saizvozvowo kune emojis. Emojis zvakarewo mutauro mutsva wakagadzirwa uye wakashanduka nekupararira kwefoni yekutengesa foni. Mutemo iwoyo pamusoro pokudzivisa kushandiswa kwemavara emitauro uye zvinyorwa zvinyorwa zvinoshandiswa kushandiswa kwekushandisa emojis - mutauro mutsva uyu hauna nzvimbo mune email yebhizimisi. Kunyange zvingave zviri kuedza kusvina mune dzimwe smiley zviso zvekusimudzira pfungwa pane imwe yebhizimisi yebhizimisi, zvakare zvakare, nokuti maimeri ari pasi pekududzirwa neaigamuchira, rega muedzo wokupfekedza iyo email neyiyi isina kujaira.

Chero pose paunotumira email yebhizimisi kubva panguva iyi kuenda mberi, fungidzira iwe ugere pamberi pekudhinda, ine tsamba yakaoma kana tsamba kana kuti peji repamutemo pepa uye iwe uri kuda kunyora tsamba yakanyorwa ichasayirwa newe pa pasi pejiji yekupedzisira uye kutumira kana kutumirwa nefeksi.