Zvichiri Zvigoneka Kukurukura eBay Directly?
Hungu uye kwete. Zvinosuruvarisa, eBay yave chimwe chinhu chebasa rekutengesa kune vanhu vazhinji, sezvinoratidzwa nemigumisiro yechinhu chero chipi zvacho chekutsvaga "kuonana eBay," "kudana eBay," "taura neBay," kana mazwi akafanana.
Zvinyorwa, mabhuku emabhulogi, uye mawebsite anopa ruzivo rwemashoko ose anopa mhinduro dzakasiyana, uye dzakawanda dzadzo dzisina kururama.
Izvi zvinoratidza kuti eBay yakaenderera mberi kuchinja sei zvinangwa zvevashandi vemakambani pamakore akawanda apfuura. Nokukurumidza kana chero imwe nzira yekubatana neBay inotanga kushandiswa neBay customers, eBay inogumisa kuti avenue (zvichida nokuti havadi kutarisana nehuwandu) uye anonyarura chimwe chisingatombozivikanwe nezvake. Shamba, shenura, dzokorora.
Taura Nzira Dzakapararira
Chinonyatsojeka ndechekuti dzimwe dze "classic" nzira dzekutumira eBay dzave zvishoma nezvishoma dzakavigwa zvakadzika uye zvakadzika mumapeji eBay dzave dzadzimwa paSaily eBay.com site:
- Raramai mutauri: Wakaenda. eBay's live chat system yakagadzirwa nevakakurumbira kuiswa pane imwe eBay peji. Zvadaro kushamwaridzana kwayo kwakavigwa mumapeji ekubatsira. Zvadaro zvinyorwa zvose zvakabviswa, asi chimwe chekubatanidza mharidzo yeupenyu inoramba ichienderera mberi. Zvekuita, eBay's live chat isuva refu.
- Direct email: Wakaenda. Kunyange zvakapfuura nguva iyo iwe unogona kutumira email pa eBay zvakananga kubva kuigwaro yako ye email uchishandisa kero yakakodzera se "safeharbor@ebay.com" kuti uwane mhinduro chaiyo yevanhu. Usaedza kunyange.
- Kubatana kune dzimwe nzvimbo dzepasi rose: Yakaenda. Dzimwe nzvimbo dzenyika dzakawanda dzichiri nevezvibatanidza izvi kana zvasarudzo; vamwe havaiti. Kunyange zvazvo eBay inotarisa vazhinji vekudzivirirwa kwevatengi vemarudzi akawanda mune zvivako zvakafanana nehutsi hweUnited States, vamiririri vanobatsira vashandisi vemunyika yose vanozozviratidza kuti havakwanise kuwana maakaundi eUnited States mumutambo wavo.
Automated Help Options
Iyo inobatanidza webhudhi yehurumende ndiyo inorayirwa neBay. Kuti uishandise, chengetera "Link Customer" link pane imwe yeBay peji. Kushandura kunokuendesa kune peji rekusimbisa reseji rekutsvaga, apo iwe unogona kusarudza "Contact eBay" tab uye uwane imwe chinhu chinoshandiswa chinotarisa mibvunzo yevatengi uye inopa hukama kune zvimwe zvishandiso kana ruzivo rwekutsvaga rubatsiro runobva pamashoko ayo mutengi anopa.
Zviri pachena, eBay yakaedza kuita kuti zvive zvakaoma kukurumidza kuvasvikira, vachitsvaka kumanikidzira vatengi nevatengesi kuti vatarise kakawanda pavanenge vabatsiri uye maitiro avo e automatic-an automated system iyo inowanzokwanisika kupa rubatsiro rwakananga uye nokukurumidza . Iwe unogona, zvisinei, uchiri kusvika kune munhu pa eBay kana iwe uine mwoyo murefu uye uchida kuve wakanyatsochinja pamusoro penzira yekubatana nayo.
Mazano Ekuedza Kuuya eBay Pamwechete
Pano pane maitiro maviri echokwadi anoramba achiedza kusvika eBay zvakananga:
- Ne email kuburikidza nefomu yewebhu (muzviitiko zvisingawanzoitiki). Kutumira email eBay customer support zvakananga, edza iyi eBay web form. Ichakukumbira kuti upinde mukati (uye inogona kukupa kukanganisa kana iwe watopinda mukati kana iwe ukazarura chigadzirwa, saka iwe unogona kuve uchibvumirana kuti usati waita saizvozvo, ndokuzopinda zvakare munzira kuenda muchiri), uye ipapo achakupa fomu yewebhu iyo inosvika e-mail box mukati meDay's customer support department. Zvinosuruvarisa, eBay yakatanga kusava nehanya kana kupa mhinduro dzakakanikidzwa dzinotaurira mazvigadzirirwo azvo zvinotarisana nemhinduro yakatumirwa nenzira iyi, kuitira kuti mikana yako yekuwana rubatsiro ne email inoderera zuva rega rega. Hazvisi pachena kuti fomu iyi icharamba yakararama kwenguva yakareba sei.
- Nhare. Kana iwe usati uri mufoni wekufambisa kwekambani kumakambani, iwe unogona kungotora mazino ako nekuisa foni zvisinei kana uchiedza kusvika eBay. Kunyange zvazvo mararamiro ehupenyu anowirirana uye e-mail dzinoshandiswa kuparadzirwa kuburikidza nehurongwa hwekuita, ikozvino zvose zvingasarudzwa zvinogona kureva zvimwe zvishandiso kana kuhungano inopa eBay nhamba yefoni uye pini. Shandisa izvi uye iwe uchakwanisa kutaura nemunhu pamusoro peshumo yako.
Kana iyo automated system isingakupei chikwata che "Call Us" chebvunzo rawakasarudza, ingodzokerazve kushanyira eBay tool uye sarudza imwe nyaya panguva dzose; vazhinji vavo ikozvino vanotungamirira ku "Call Us" link. Kunyangwe pasina hurumende yokuti eBay vashandi vanozobatsira zvakanyanya sekugadzirisa nyaya yako kana iwe wakadana nezvenyaya yakasiyana pane iyo yavakanga vachitarisira, kana iwe uchawana kugutsikana kwekugoverana kushungurudzika kwako (kana kutsamwa) ne munhu mupenyu.
Ita Google kutsva uye uchawana maverengera akawanda akapararira kunhizha yeBay. Mamwe mashoma acho akanaka; zvizhinji zvavo zvakachinjwa. Kuedza ivo-ne-rimwe uye nzvimbo-site-site ndiyo nzira yakanaka yekuderedza masikati uye maminitsi akawanda efoni-uye iwe unogona kunge usingawani munhu.
Zvimwe nzira dzokutaura neBay
Kune nyaya dzakawanda, kutaurirana neBay zvakananga hazvifaniri kunge kwakanyanya kunobatsira. Kunyange zvazvo eBay iri kuita zvakanakisisa kuti ibve munharaunda yeBay, musangano weBay unoramba uine simba uye mumatambudziko akawanda, iwe unowanikwa mhinduro dzinobatsira nokubvunza:
- eBay kukurukurirana mapuradhi. Kana mubvunzo wako uri boka-rakananga kana rutivi-ruzivo, iwe uchazove wakabatsirwa rubatsiro kana mhinduro kubva kuvanhu vanofarira kuziva kupfuura eBay ivo pachavo vamiririri vebasa rekutengesa nekutumira mabhodhi ekukurukura eBay.
- eBay Answer Center. Izvi zvinowanikwa kaviri kune eBay's Answer Center, iyo inowanikwa eBay mumvuri webasa rekushandisa, inowanikwa neveBay community uye nevashomanana veBay vashandi vanopinda uye vanyorera nguva dzose nguva nenguva. The Answer Center iri nyore kushandisa uye yakawanda, kazhinji dzimwe nguva inobatsira mune dzimwe nguva kupfuura eBay customer service.
eBay uye PayPal Contact yeDzidziso
Kunyange zvazvo kuedza-yose-ye-foni-nhamba-iwe-kuwana nzira yekukurukura eBay ndiyo nzira yakareba, inonetsa yekuenda, imwe yezvinyorwa zvekare zvakanyanya zvemashoko ekubatanidza eBay zvinowanikwa kuThe Consumerist. Kunyange zvazvo ruzivo ikoko rwakatumirwa makore mashoma adarika uye ndiyo chete mutoro weThe Consumerist, pane zvimwe zvingasarudzwa pano kuti uchengetedze iwe kuverenga (panzvimbo yeGoogle kutsvaga) kwemaawa mashoma.