Ramba Wakanyarara uye Tora Chokwadi
Nhanho yekutanga mukuedza kudzorerwazve kuBay ndeyokuziva kuti chinetso chii. Kana iwe uri mutsva, kusaziva ndiyo yakanakisisa yekudzivirira. Iwe unogona kunge usingazivi kuti kushandisa mifananidzo yezvikwata zvakanga zvisingabvumirwi, kana kuti hauna kubvumirwa kushandisa shoko rokuti Velcro mubhuku rako.
Paunogamuchira "Aunti yako yakamira" email, chinhu chokutanga kugara wakadzikama uye kuverenga email zvakanyatsonaka. eBay kazhinji inotsanangura kuti sei account yako yakamiswa. Zvikonzero zvekumiswa kweBay zvinosanganisira:
- Kwete kubhadhara mari pane nguva
- Nzira yekubhadhara iri kunze kwezuva (kadhi rechikwereti rapera)
- Kupesana kwepurogiramu yakadai seVeRO
- Kunyora chimwe chinhu chisingabvumirwi sechikwama chenhema
- Kushandisa mifananidzo isingabvumirwi (kubiwa kubva kune mumwe mudzidzi, asiri mvumo yekupa mapikicha emifananidzo)
- Zvinhu zvinokuvadza (zvinhu zvinosanganisira mutauro unonyangadza)
- Akayeuka zvinhu
- Zvimwe zvinodhaka uye zvinodhaka
- Zvinhu zvinokuvadza zvakadai sezvombo zvakagadziriswa kana mabhomba
- Doro
Dzimwe nguva iwe hauzive kana chimwe chinhu chisingabvumirwi. Iwe unogona kunge usingazivi chinhu chaunotengesa chave chichiyeuka. Kana, iwe unogona kunge usingazivi kuti haugoni kushandisa mapikicha emifananidzo (semifananidzo yezvipfeko kubva kune mamwe maitengesi ezvitoro) nokuti vamwe vakawanda vatengesi vanozviita. Uye nokutendeseka, zvakaoma zvikuru kuziva rimwe rumwe mutemo pa eBay, zvikuru kana iwe uri mutsva.
Saka tora kufema kwakadzika uye uverenge pamusoro pezvawakaita zvisina kururama. Zvinogona kunge zvakajeka sekuvandudza ruzivo rwekadhi rako rechikwereti kana kubvisa zvimwe zvinyorwa zvakarangarirwa mukuyeuka kukuru kwezvinhu kubva kune imwe kambani. Kana iri nyore kugadzirisa, eBay ichajekesa chaicho chaunoda kuita kuitira kuti akaunti yako idzoserwe.
Dana eBay uye Kurukurai
Kana iwe usingaoni chero mirayiridzo yakananga yekuti iwe ungaita sei kuti bhadha yako yeBay idzoredzwe, iwafonere pa 1-866-961-9253 uye kurukura. Tsanangura kuti iwe wakagamuchira tsamba yekusimirirwa uye unofunganya uye unobvunza kuti ndiani angataura kune izvozvo anogona kukubatsira. Zvinogona kutora kutaura kuvanhu vanoverengeka kuti vasvike kune munhu akakodzera anogona kukubatsira. Mazano mashomanana ekutaura neBay customer service reps:
Ramba Wakanyarara
eBay CSRs, vanhu vanongogara vachiita sewe vachiita basa ravo, havana chavanopesana newe pachako. Iwe unofanirwa kuita semuongorori pano, kuunganidza chokwadi. Iwe uchawana nhunzi dzakawanda nouchi pane vhiniga. Ita nenzira yakadzikama, yeruzivo, uye yepamusoro. Rega kupa mhosva munhu kukumisa iwe, chero mabhuku eBay anovenga kana chimwe chinhu chisina kunaka. Chinangwa pano ndechokuti uwane kune munhu anogona uye achakubatsira.
Unganidza Zvinhu Izvi Usati Waita
Iva nechokwadi chokuti une ruzivo rwakatevera usati washevedza kuitira kuti ugone kupindura nyore nyore chero mibvunzo ipi neyo CSR inogona kunge ichitsvaga kuwana kero yako:
- eBay user ID
- email inosangana neBay yako account
- zuva re email
- nhamba yefodhi mu email (kana yakakodzera)
- shandura iyo email uye ita kuti iwane nyore
Kumbira Mutariri Kana Kudiwa
Iyo CSR inopindura foni yako inogona kusaziva kukubatsira iwe. Kana usina kugamuchira mhinduro kana rubatsiro rwakagamuchirwa mushure maminitsi gumi ekutaura kune mumwe munhu, zvinyaradzi kumbira mutariri. Mumwe munhu ane ruzivo ruzhinji angadikanwa kuti akubatsire.
Dzidzo Ndiyo Mhosva Yakanakisisa
Nzira yakanakisisa yokubata nayo eBay kusimiswa haisi kuwana imwe! Kana iwe uri mutsva kuBay, kana kunyange mutengesi ane nguva, zvinobatsira kuverenga Zvinangwa zveBay kuti uzvidzidzise pamitemo. eBay inogara ichichinja-shanduka. Mitemo inoshanduka nguva nenguva kuitira kuti mitemo mitsva inogona kukurudzira. Nguva dzose verenga mishumo ye email kubva eBay, uye chengeta yako eBay mamiriridzo nguva dzose zvekuvandudzwa uye zviziviso.
Yakarongwa naSuzanne A. Wells musi waApril 25, 2017.